Get in Touch

Write to us with a towing story, a roadside question or a provider we should look at. We're a blog, not a towing company.

Contact Information

We read every message, but we can't send a truck. If you're stranded right now, call a towing company directly, or 911 if anyone is hurt or you're stopped in traffic.

Phone

We don't take emergency calls. For a tow or a lockout, call a local towing company; the providers we write about list their numbers on their own sites.

Not an emergency line

Service Area

We write about towing and roadside providers in central and eastern Massachusetts, where our own breakdown happened.

Central and eastern Massachusetts

Hours

Messages come to us, not to a dispatcher, so a reply can take a few days.

Replies by email

Send us a Message

Share a roadside story, a question, or a towing company you think we should write about, and we'll reply by email.

Quick Tips for Getting Help

  • Have your location ready. Be as specific as possible about where you are.
  • Describe the problem clearly. A towing company helps faster when it understands what happened.
  • Stay safe while waiting. Move to a safe location away from traffic if possible.
  • Keep your phone charged. The dispatcher will need to stay in contact with you.
  • Ask about payment options. Many towing companies work with insurance and roadside plans, so ask before the truck arrives.

For Immediate Help

If you're in an emergency right now, don't use this form. Call a towing company directly, or 911 if anyone is hurt or you're stopped in traffic.

This form reaches a blog, not a dispatcher.

What Happens Next

Here's what to expect when you call a towing company for help.

Step 1: Connect

You reach a dispatcher who asks for your exact situation and location.

Step 2: Dispatch

They send the nearest available truck with the right equipment for your emergency.

Step 3: Resolution

Professional, courteous technicians arrive and solve your problem with minimal hassle.